Hotel Social Media Plan

When they are looking for the right place to stay, more than four out of five people search social media sites to read customer reviews about resorts and hotels. Your presence in online social media sites has never been more important. One bad review of your hotel handled improperly could mean tens of thousands of dollars in lost business. Ignoring the opportunity to build loyalty could mean tens of thousands more lost. That’s where we come in. Main Street Hub will help your hotel look its best online so potential guests choose your hotel over your competition, and we’ll keep them coming back.

Main Street Hub responds to all of your hotel’s reviews on Yelp, Google+ Local, and TripAdvisor; engages with your social media community on Facebook and Twitter; and manages your local marketing and loyalty on Foursquare. We help new guests find and choose your hotel, and we encourage repeat business from your loyal ones.

  • 1
    Select your plan
  • Basic

  • Value

  • Premium

  • $349/mo
  • $399/mo
  • $499/mo


When you sign up, you will get one dedicated account manager, who will be your key point of contact. You’ll also have a dedicated team of two other social media professionals who will be working on your hotel’s account.


We provide your hotel a personalized dashboard where you can:

  • See everything being said about your hotel online – all in one place
  • Track key metrics like word-of-mouth growth, fan growth, traffic growth, and more.
  • Compare your performance to other hotels

Click here for examples!


Your customers are already sharing their thoughts by posting, liking and reviewing hotels online. Main Street Hub protects your reputation on Yelp, Google+ Local and TripAdvisor by:

  • Optimizing your profiles so they look great and are found by people searching for hotels
  • Helping your biggest fans spread online word of mouth about your business
  • Monitoring the most important review and social media websites 24/7
  • Responding quickly to all customer reviews and messages, while they’re fresh


Main Street Hub helps you turn Facebook fans and Twitter followers into customers by:

  • Optimizing your profiles so they look great and are found by people searching for hotels like yours
  • Creating original, engaging messages that keep your hotel top-of-mind with your current customers and spread word of mouth to potential ones
  • Thanking customers for telling their friends about your business on Foursquare
  • Cross-promoting positive reviews across your social media network to increase your online presence
  • Getting more customers from your competitors


Testimonials from happy customers are a powerful way to get potential customers to choose you. We help you collect and spread positive word of mouth by:

  • Requesting testimonials on Facebook, Twitter, and your mobile-optimized HubSite (if applicable)
  • Editing and filtering the testimonials to make you look great
  • Sharing testimonials on Facebook, Twitter and your HubSite (if applicable)


A simple “thank you” is a great way to make customers feel valued and encourage return visits. With HubThanks we use Twitter to give customers a personal “thank you” and ask for feedback on customer review websites whenever they check in on Foursquare or leave a review, upload a picture, or check in on Yelp.


We reach out online and grab customers for you:

  • Our technology searches for potential customers who are nearby
  • We craft a customized message to connect you with the customer
  • We put you in front of customers that you otherwise would not have met and get results

Click here to see an example!

Download a printable pricing sheet →

  • - Plus one-time Setup Fee of $149.
  • - We do not have a long-term contract. We ask that you partner with us for 90 days. After that, we work on a month-to-month basis.

Select your add-ons (optional)

  • HubSocial Plus

    view details

    For some businesses, posting original content more than two times per week may be the desired approach. With HubSocial Plus you get two additional posts per week on Facebook and Twitter to further spread word of mouth.

    add to plan

  • HubSite

    view details

    Drive your customers from social media websites straight to your hotel or resort with a HubSite:

    • Designed to look beautiful on desktops, laptops, tablets and mobile phones
    • Features a real-time Twitter feed to show interactions with customers
    • Includes positive reviews from Yelp so potential customers choose you
    • Use as your primary website or link to your existing website

    Click here to see an example!

    add to plan

We’ve been featured in